Contacts

The contacts page can be used to review email addresses that you have sent notifications, tasks or mailouts to. Each email address can be in one of 4 states, as shown by the status in the table:

• New. The contact has been added but no email has been sent to them yet.

• Pending. An opt-in email has been sent and the contact has not yet responded to it. Emails sent to this address are held until the contact opts in.

• Subscribed. The contact has opted in or subscribed and will receive emails.

• Unsubscribed. The contact has unsubscribed and no further emails will be sent to them.

The Date and Time column shows when the contact subscribed, unsubscribed, or was sent the opt-in email.

New contacts can be added by selecting the Add button. If you select a record in the table you can edit the name and email address of the contact, or delete it.

• Changing the email address of a contact treats them as a new person. Their status goes back to New and the new address has to opt in for itself, as agreeing to emails at one address is not agreeing at another.

• An Unsubscribed contact cannot have their email address changed and cannot be deleted. Their record is what stops further emails being sent to that address. Their name can still be edited.

These rules apply to Smap Server version 26.11+.

Contacts can also be added on the Campaign page or any time an email is sent to a new address from tasks, notifications or "Add User".